For appliance repair

Diagnose, quote, fix, get paid. One visit.

Appliance repair is the purest service call there is, and ServCTRL is built for it. You roll the truck, diagnose the unit, quote from a flat-rate catalog, fix it, and collect before you leave the driveway. Everything from that visit stays in one place.

Free during beta. No demo call, no credit card, no contract.

ServCTRL field app on a phone showing an appliance repair stop with navigate and collect
How it works

One visit, start to finish

  1. 1

    Book the call

    Take the customer and address once. The visit lands on the tech’s phone with the arrival window and the customer’s contact.

  2. 2

    Diagnose the unit

    On site, the tech identifies the fault and pulls the fix from the price book, whether it’s a washer drain pump or a dryer heating element. The price is the same one every truck quotes.

  3. 3

    Fix and collect

    Repair it, capture a typed sign-off, and text the pay link or record the payment. Photos and notes attach to the job.

  4. 4

    It bills itself

    Payment posts against the job; the invoice closes out. Nothing to retype into a separate tool.

Rate & Price Book

A price book in appliance-repair language

Build your catalog of appliance × fault once and every tech quotes the same price:

  • Service call / diagnostic fee
  • Replace washer drain pump
  • Replace dryer heating element
  • Replace refrigerator compressor
  • Replace oven igniter
  • Replace dishwasher control board
  • Replace ice maker assembly
  • Replace range surface element
All in one place

Everything the shop needs, nothing it doesn’t.

Your prices, on every truck

Stop guessing a price in the customer's driveway. You set your prices once, in your own price book, and every tech builds the bid from the same list. The new hire quotes the same number you would.

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Stop double-booking your crews

No more sending two trucks to the same time slot. When you assign a job, ServCTRL checks the calendar and flags the clash right away. Drag the trip to another opening or another crew and it’s fixed.

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Estimates customers sign from their phone

Text a link instead of leaving a paper quote to die on the kitchen counter. The customer reads it, signs it, and picks a time that works for them. And you see the moment they do.

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Good/Better/Best options

Put the repair, the replacement, and the upgrade on one bid. The customer compares the options on their phone and picks one, and that’s what you bill. Other tools charge extra for this. Here it’s included.

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Invoices with nothing to add up

Bill the job the day it’s done. The invoice starts from what the customer signed, so there’s no math and no hours to log. Take a deposit up front, or bill part of the job as the work moves along.

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A field app that lives on a phone

Your guys run the whole stop from their phones. They tap when they’re on the way, tap when they’re done, snap photos, and text the customer the pay link before they leave the driveway. No laptop in the cab, and no calling the office for the address.

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Change orders, signed in the field

The extra work you do on site is the work you forget to bill. A tech adds it as a change order on the spot, the customer signs off, and it drops onto the invoice, so you actually get paid for it.

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Get paid faster

Quit floating your customers an interest-free loan. Text the pay link before you pull out of the driveway; they pay by card or ACH and it lands in your own Stripe account. Deposit up front, the rest when it’s done.

Your books stay easy

When your bookkeeper asks for the quarter, export every invoice and payment for any date range with one click. The file opens clean in Excel or QuickBooks, so nobody spends an evening retyping invoices into a spreadsheet.

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FAQ

Questions, answered.

Is ServCTRL a fit for appliance repair?

It’s one of the purest fits. Appliance repair is almost entirely the single-visit service call where you diagnose, quote flat-rate, fix, and collect, and that visit is exactly what ServCTRL is built around.

Can my tech collect payment on site?

Yes. The tech records a payment against the job’s balance and captures a typed sign-off; customers pay by card or ACH from the pay link.

Do I need to track hours?

No. You bill the flat-rate job, not a timesheet. There’s nothing for your techs to log.

How long does setup take?

An afternoon. Seed your appliance-and-fault catalog and you’re quoting real calls the same day.

Run the whole job from one place.

Start free today — no credit card, no demo call.