The spring breaks at 7 a.m. The text gets answered at 7:01.
Garage door work is urgent. The customer who texts about a door stuck half-open is calling your competitor twenty minutes later if nobody answers. Otto answers, gets the details, and hands you a draft estimate before you're off the ladder.
Free during beta. No demo call, no credit card, no contract.
A door call, start to booked
- 1
The text comes in
"My garage door won't open" arrives while you're torquing springs across town. Otto answers in seconds, introduces itself as your AI assistant, and starts asking about the door.
- 2
Otto gets the story
What the door is doing: loud bang and now it's dead, opener hums but nothing moves, jumped the track. Single or double, roughly how old, and the address.
- 3
You price it, one way or three
Otto drafts the estimate. A spring swap can go out as one line. An aging door can go out three ways: repair the spring, new builder-grade door, insulated door with a new opener.
- 4
They accept and you roll
The customer picks an option and signs from their phone. Otto proposes arrival times from your calendar, you confirm, and the invoice is ready when the work is done.
It asks what a door tech would ask
Otto works from a checklist you control, set up for door work:
- What the door is doing, or not doing
- Single or double door
- Steel, wood, or composite
- Opener brand, and does it run
- Loud bang recently (the spring tell)
- Roughly how old the door is
- Address for the visit
- Name and best contact
Everything else your shop runs on.
Three-option estimates
Send one estimate with up to three priced options: the basic, the upgrade, the full package. The customer compares them on their phone, picks one, and signs. That option is what you bill.
Learn moreSchedule and calendar
Day, week, or month view with every visit assigned to a person or crew. When a customer signs an estimate, the booking happens in the same place. No separate calendar app.
Crew texts
Your techs get their day by text with a link to everything they need for each stop. No morning phone tree, no app to install, no login to forget.
Invoices and deposits
The invoice pulls from what the customer signed, so there's nothing to retype. Collect a deposit up front and bill the rest when the work is done. The deposit shows as a credit on the final bill.
Card and ACH payments
Text the pay link and the customer pays by card or bank transfer. The money goes to your own Stripe account, not ours. Cash or check? Record it and the balance clears.
Clean records for the bookkeeper
Every invoice and payment exports to CSV for any date range. Hand it to your bookkeeper or drop it into a spreadsheet. We're not accounting software, and we don't pretend to be.
Customer records
Every conversation, estimate, and invoice tied to one customer. When they text again in October you can see what they had done in March and what they paid.
Otto, your AI front desk
A customer texts your number and Otto replies in seconds, day or night. It tells them it's an AI, asks the right questions, and drafts the estimate. It never quotes a price. You can jump into any conversation and Otto steps back.
Learn moreQuestions, answered.
Does Otto diagnose the door?
No, and it doesn't pretend to. It collects what the customer can tell you so you can price the likely fix and plan the truck. The diagnosis is still yours, at the door.
Can I quote repair versus replace on one estimate?
Yes. One estimate carries up to three options: fix the spring, replace with builder-grade, or upgrade to an insulated door with a new opener. The customer picks on their phone.
What about customers who call instead of texting?
Otto handles texts. It does not answer phone calls. Calls still ring you like they always have. But the after-hours text and the "how much roughly" text stop dying in your personal phone.
Does the customer know it's an AI?
Yes. Otto says so up front, and if they ask it answers honestly. It also tells them a real person reviews everything before an estimate goes out.
Does it book by itself?
Otto proposes arrival windows from your calendar. The customer picks and you confirm. Nothing lands on your schedule without a person saying yes.
Try it free. See if it fits.
No credit card, no demo call, no contract. Your number ports out free if you leave.